Mission

It shall be RUEN GONZAGA MARKETING & DEVELOPMENT INC.’s driving force in its participation into the Philippine Pharmaceutical to develop a highly professional marketing organization, with competencies in selling methodology, precise market positioning, effective implementor of promotional programs, eagled-eyed observer of industry players, and active participant in the research and development of quality products to fill in the requirements both Pharmaceutical and medical professionals and provide the desired effects to their valued clients. In so doing, RGMDI also commits itself to the service of the community in any manner that is pleasing and glorifying to GOD.

RISK MANAGEMENT PLAN AS DRUG DISTRIBUTOR

Purpose
The purpose of the risk management program is to protect Customers, staff members and visitors from inadvertent injury. The program is also designed to protect the organization’s financial assets and intangibles, such as reputation and standing in the community.

The risk management plan is a primary tool for implementing the organization’s overall risk management program. It is designed to provide guidance and structure for the organization’s and business services that drive quality customer care while fostering a safe environment.

The focus of the risk management plan is to provide an ongoing, comprehensive, and systematic approach to reducing risk exposures. Risk management activities include identifying, investigating, analyzing, and evaluating risks, followed by selecting and implementing the most appropriate methods for correcting, reducing, managing, transferring and/or eliminating them.

Authority and Role of the Risk Manager
The risk manager is empowered by the governing body to implement the functions and activities of the risk management program with the assistance of the customer care and administrative staffs. The governing body has overall responsibility for the effectiveness of the program and providing the necessary resources. The governing body’s responsibilities are supported through regular written and verbal communications regarding risk management activities that may affect the organization’s finances.

The role of the risk manager is to maintain a proactive risk management program in compliance with the provisions of Food and Drug Administration and local statutes, applicable scope of practice and regulations. The organization may participate with voluntary accrediting organizations. The risk manager is responsible for creating, implementing, and evaluating the outcome of the risk management plan. These activities should be coordinated with quality/performance improvement, infection control, organizational/customer safety and environment of care management. The specific description of the risk manager’s role should be addressed in a separate job description approved by the management.

Scope
Under the direction of the risk manager, the risk management program provides for collaboration among all departments, services, and customer care professionals within the organization. The risk management program provides policies, procedures and protocols to address events which may create business-related liability, professional liability, general liability, workers’ compensation, and exposures. This process is directed by the risk manager and others who are delegated to participate in the various components of managing adverse events occurring with customers, staff, visitors and organizational assets.

Objectives of the Risk Management Plan
The objectives of the risk management plan include, but are not limited to:
- To provide guidance on RMP as part of the requirements for the issuance of LTO.
- To insure the safety, efficacy, and quality of drug products, and ensure compliance with regulatory requirements.
- GDP
- Ensure compliance to GSP
- Recalls
- Updates on Regulations
- Ensure compliance to ethical business practices
- Promotions and Advertisements the quality of products
- enhancing customer satisfaction
- minimizing the frequency and severity of adverse events customer safety initiatives